Frequently Asked Questions...
Below is a list of our most frequently asked questions by prospective clients. If you have additional inquiries, then make sure to send us an email or schedule a courtesy call.
1. What type of services do you offer?
Mariage Blanc Designs is an all-inclusive, design-driven & planning service company that takes a unique, boutique approach to offering a multitude of services specializing in high-end event design & premium planning. We offer full & partial design & planning services for one's special celebrations. Our design & planning services are all-inclusive, which means we don't just do solely design or solely planning...We conveniently do both! Our services also include personalized stationery design & print, party favors, tablescapes, event photography, even calling those guests who haven't RSVP'd, & much more! View our Services page for a detailed list of services we offer. Our specialized event packages allow us to facilitate your event seamlessly, while you sit back & relax. You can also view our outlined "Wedding Packages," "Soirée Packages," "Children's Party Packages," "Le Petit" Packages," "Exclusive Elopement Package," & "VIP Proposal Engagement Package," suites to see which package is best suitable for your needs or if you need a customizable package created for you!
2. My venue has included an Event Coordinator, isn't that all I need?
Generally, with venues the coordinator will only provide services that pertain solely to the venue. And while that's definitely lending a helping hand, it is not typically in their job description to cater to all the event details, which include overall design layout, rehearsal planning, vendor correspondence & management, creating & setting up specific designs (i.e. setting up personalized menus & favors, place card tables, making sure things are running according to schedule, cue you down the aisle if you're getting married) just to name a few!
3. What are your costs?
Our pricing structure includes flat rates that are tailored to each service request. Since no two events are ever alike, we offer customized proposals based on the clients' needs & requests. Estimated proposals are provided within 5-7 business days (this may be extended to 10 business days during busy & holiday seasons), upon receipt of our client's questionnaire submission. The estimated proposal, will include a breakdown of our labor, vendors, & material expenses. Once we email the client our estimated proposal, we'll reserve the event date with a soft-hold for 72 hours for the client to review, sign, & submit along with the 50% deposit. Wedding Packages receive a 5% off if booked within the first 24 hours. Event packages receive 3% if booked within the first 24 hours.
4. What are your payment terms?
A 50% non-refundable retainer/deposit fee is due at time of booking and signing the contract. The remaining balance is due 4-6 weeks prior to the actual event date. If you would like to secure an event date that's far in advance (anything over 8 months in advance for weddings & anything over 5 months in advance for events), we will require a non-refundable reservation retainer fee of $350.00 for non-wedding events & a non-refundable reservation retainer fee of $500.00 for weddings. This will be applied to your deposit when the entire 50% deposit is due.
5. What method of payment do you accept?
We accept cash, check, money orders, and all major debit/credit cards, as methods of payment. An additional 3% processing fee is charged for all debit/credit card payments.
6. are you insured?
Yes, Mariage Blanc Designs has general liability insurance, and can provide a certificate of insurance with listed additionally insured if required for an event.
7. How far do you travel?
Generally, we travel a standard 35-55 mile radius, covering the tri-state area and Hudson Valley region with counties including Rockland, Bergen, Westchester, Orange, Essex, & Fairfield, along with NYC's 5 boroughs. We are definitely open to traveling farther as long as the client agrees to cover additional travel expenses incurred (i.e. tolls, parking, or lodging), in the case of our out-of-town or out-of-state Exclusive Elopement Packages or destination wedding.
8. DO YOU REQUIRE CLIENTS TO BOOK YOUR PREFERRED VENDORS?
No, it is not mandatory for our clients to book our preferred vendors unless they are booking our "Le Petit" Event Package series, which in that case, the client may choose from a selection of our designated vendors who are exclusively assigned to our "Le Petit" Event Package series. Ultimately, we make suggestions & recommendations of our preferred vendors based on certain variables (i.e. client style, budget range, & overall requests) and of course the rapport we've built with our vendors over the years while working together. Since every event is different, our customizable proposals allow clients to book their own preferred vendors of choice, however we ask that all clients to do their due diligence and research/screen their desired vendors to ensure that they are confident that they made the right decision. We do however, reserve the right to decline to work with any vendors that we feel do not align with nor uphold our company's moral standards, policies, & practices.
9. will we be working with stephanie one-on-one or members from her mbd team?
Stephanie does personally work with every single one of our clients and is extremely involved with each event from conceptualization to execution. This is to ensure that each client is a top priority and that they get our utmost 100% attention. Having said that, Stephanie cannot do it all alone and so she also receives a tremendous amount of support from her MBD team. As Stephanie says, "It takes an immense amount of team work to make the dream work in putting these event productions together."
10. I would like to setup a courtesy consultation meeting with Mariage Blanc Designs...What are my next steps?
First of all.....Yasssss!!! We are so honored that you want us to be a part of your special celebration! Simply, go to the "Contact" page and fill out the contact form to send us a message. Stephanie or a member from our Mariage Blanc Designs Concierge Team will be with you shortly after. Please keep in mind when planning to book us, that we book a minimum of 6 to 12 months in advance for weddings & 3 to 5 months in advance for various non-wedding affairs. Generally, proposals are submitted within 5-7 business days and this may be extended to 10 business days during extremely busy & holiday seasons.